Here are five important things that a M&G host should do during their M&G:
1. Pay attention to the chat timer
A timer will be visible at the top of the screen and it will flash in red during the final 15 seconds of each chat before it automatically disconnects. The host should monitor this timer so they can naturally wind things down at the end of each chat.
2. Be ready for the photo booth
The photo booth will automatically activate 10 seconds into each chat and capture a photo after a 3-2-1 countdown. When each chat starts, the host should tell the fan to get ready for the photo booth. The host should remain centered in front of the camera when the photo is captured.
3. Sign and submit the autographs quickly
If the host is signing digital autographs, the image to sign will automatically load on the screen. The host should sign this image right away to avoid running out of time. The host can select the color to sign in. After signing, the host needs to hit the "Done" button on the bottom of the screen.
4. Hang up if needed
If needed, the host can hang up on a specific fan by tapping the red hangup button on the bottom of the screen and, if they are on a phone or tablet, selecting the "Hang up current chat" option. The chat will disconnect and the next chat will start at the scheduled time.
5. Greet each fan by their name
During each chat, the name of the fan that the host is speaking with will be listed at the top of the screen. This way, the host can personally address each fan by name right when their chat begins.
Please feel free to reach out to us at firstname.lastname@example.org if you have questions or need assistance.