Browser permissions

In order to participate in a virtual meet and greet, you will need to allow Chatalyze permission to access your camera and microphone when you first take the system test or join a chat. This article explains how to verify that you have allowed permission based on the browser you are using.

• Chrome and Firefox users
• Safari users

Chrome and Firefox users

Click the padlock icon and make sure Camera and Microphone are set to "Allow" (Chrome) or "Allowed" (Firefox).

Safari users

1. Click "Safari" in the header.
2. Click "Preferences."
   
   
   
3. Click "Websites."
   
   
   
4. Click "Camera" and make sure the setting is set to "Allow."
   
   
   
5. Click "Microphone" and make sure the setting is set to "Allow."